Execution proof.The record behind the work.
Built inside global enterprises and a global agency. Every number comes from work the founder led.
Verified program metrics
- 30%
less delivery slippageOrg-wide Agile operating cadence, SolarWinds
- $2M+
enterprise data programBI, Engineering and Product at SolarWinds, with a $200K MVP phase
- 90+
workflows redesignedAdopted globally at OLIVER Agency, 50%+ faster cycle time
- 1,000+
manual hours removed, every month200+ recurring reports automated, OLIVER Agency
- 65.6
sprint velocity against 70+ capacity2-week cadence across enterprise data delivery, SolarWinds
- 10+
years leading cross-functional programsNamed a top performer at three organizations
In their words
Work from prior employment at SolarWinds and OLIVER Agency. These organizations are not clients of The Ops Layer.
Enterprise data transformation
Delivery slippage down 30%.
How it was done
- Context
- High-priority analytics work across BI, Data Engineering, and Cloud Infrastructure needed stronger rhythm and cross-functional clarity, with teams on three continents.
- What was done
- Installed a sprint-based operating model across enterprise data delivery: a 2-week cadence, governance layers, and roadmap clarity across global teams.
- Outcome
- Delivery slippage down 30%. 65.6 average sprint velocity against 70+ adjusted capacity. Improved delivery visibility, coordination, and leadership confidence.
Vishnu has been a force multiplier for data, bringing our team into an agile sprint process that reduced stress, improved effectiveness, and brought clarity to high-priority analytics projects. He commits daily, aligns cross-functional teams, and drives execution with focus and energy.
Global program governance
A $2M+ program, held to schedule across US and EMEA.
How it was done
- Context
- A Data Quality Management program running across US and EMEA stakeholders, with third-party contractors on the critical path.
- What was done
- Owned execution of the $2M+ program across BI, Engineering, and Product. Structured communication, stakeholder alignment, and delivery rigor across geographies.
- Outcome
- Contractors held to task and schedule. Coordination across US and EMEA recognized by peer managers.
Vishnu demonstrated exceptional leadership in managing the Data Quality program across global stakeholders. His structured communication, stakeholder alignment, and delivery rigor set a new standard for international program execution.
Lakehouse MVP execution
An MVP made usable, credible, and strategically legible.
How it was done
- Context
- MVP delivery within a $2M data lakehouse adoption program, with an initial $200K phase supporting Product, Engineering, and GTM. The business needed to validate the environment, test core functionality, and understand how the platform could serve three functions.
- What was done
- Drove MVP execution: coordinated validation, tested platform functionality, and translated early findings into cross-functional business relevance.
- Outcome
- Strengthened leadership confidence in the program by making the MVP usable, credible, and strategically legible.
High quality work, Vishnu. Great job. Your work speaks for you, the data team has nothing but good things to say about your work so far.
Cross-functional playbook design
90+ workflows, 50%+ faster.
How it was done
- Context
- Embedded teams operating inside enterprise client environments, including Netflix, 3M, and Reckitt, lacked consistent onboarding, handoffs, and repeatable execution standards.
- What was done
- Redesigned 90+ workflows into practical playbooks with clearer ownership structures and repeatable operating logic, adopted globally.
- Outcome
- 50%+ cycle-time improvement across the measured workflows. Improved onboarding consistency, cross-functional coordination, and execution quality.
This is great work. I'm really happy with it. This is exactly what I was looking for. I like and appreciate the work that has gone into this.
Reporting automation
1,000+ hours of manual work, gone every month.
How it was done
- Context
- Regional operations reporting across CSAT, utilization, and compliance. 200+ recurring reports, each with a requester, an owner, and a deadline, nearly all manual.
- What was done
- Started underneath the charts. Inventoried every recurring report against the decision it was supposed to feed. Set escalation triggers so a metric crossing a threshold went to a named owner on a clock instead of into a deck. Merged duplicates, cut anything nobody could tie to a decision. Then automated what survived.
- Outcome
- 1,000+ hours of manual work removed every month. The reports that remained had a job: moving decisions earlier.
Vishnu has done an amazing job at automating these reports. Huge ask and he's delivered in spades.
The monthly BI reports looked excellent and perfectly captured the team's work. Vishnu built and improved this reporting framework from the ground up.
Contract lifecycle infrastructure
APAC contract visibility, restored.
How it was done
- Context
- No centralized contract repository across APAC accounts and no reliable way to track expiries across the region.
- What was done
- Partnered with Salesforce to build a contract module, then designed the operating logic that turned it into a centralized APAC repository with automated expiry tracking and notification workflows.
- Outcome
- Regional contract visibility restored. Key stakeholders, including the APAC CEO, kept informed on upcoming expiries.
Mate. This is top stuff. You're a legend. Thank you so much, my friend.
Regional operations strategy and execution
Written endorsements from the APAC CEO and COO.
How it was done
- Context
- APAC-wide program delivery for OLIVER's enterprise accounts, reporting to the APAC COO.
- Outcome
- Exited with written endorsements from the APAC CEO and the APAC COO.
I've learned from you, loved your enthusiasm, and found your judgement and process to be exceptional. I have no doubt you will be superb at whatever is next.
Executive-level strategic communication
GenAI, translated for a CXO room.
How it was done
- Context
- Senior leadership conference presentation on sustainability initiatives and generative AI, as GenAI began entering the market.
- What was done
- Developed strategic insights on GenAI's emerging capabilities, translated them into business implications, and shaped the material for a CXO-level audience.
Great presentation. I was very pleased with what you shared and how you presented it. Thanks and well done.
Tooling consolidation
One project tool instead of two.
Vishnu transitioned our Customer Success team from Smartsheets to Jira, unifying us on a single project management tool.
Operating experience across SolarWinds, OLIVER Agency, and Dassault Systèmes
Selected enterprise environments supported through prior agency roles at OLIVER:
Experience through prior employment and agency engagements. These organizations are not clients of The Ops Layer. No endorsement is implied.
Testimonials above are from former colleagues and managers at SolarWinds and OLIVER Agency, quoted with name and title.
Additional executive references and proof artifacts are available on request, including the executive testimonials deck with screenshots of the original messages. Write to vishnu@theopslayer.com.
Questions about the record
Are these The Ops Layer's clients?
No. The testimonials and metrics come from Vishnu's operating roles at SolarWinds and OLIVER Agency, where the operating model behind The Ops Layer was built. The enterprise brands listed were supported through OLIVER's agency work. Client engagements under The Ops Layer are confidential unless the client agrees otherwise.
Can I speak to a reference?
Yes. Executive references are available on request once an engagement is being scoped. Write to vishnu@theopslayer.com.
Why does this matter for a 90-person company?
Because the failure modes are the same at every scale: decisions without owners, handoffs without a definition of done, escalation without thresholds, meetings that produce updates. The enterprise work is where those patterns were fixed under the most pressure. The Ops Layer applies the same discipline where it is cheaper and faster to install.